Position Summary

At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented.

We are seeking a motivated, analytical, and customer-focused Ecommerce Merchandiser to join our growing team. This role is responsible for optimizing the online shopping experience to drive sales, improve conversion rates, and enhance customer engagement, with a primary focus on ensuring compelling product presentation. The position demands strong analytical skills to interpret data and identify trends, creative thinking for developing effective merchandising strategies, and a solid understanding of online retail dynamics and consumer behavior. You will be instrumental in shaping the customer journey and directly impacting our ecommerce success.

What You'll Bring

• Experience in ecommerce merchandising, preferably in a fast-paced environment

• Proven proficiency with major ecommerce platforms (e.g., BigCommerce, Shopify, Magento/Adobe Commerce)

• Strong understanding of online customer behavior, product storytelling, and visual merchandising

• Proficiency in web analytics tools (e.g., Google Analytics, Google Console, Microsoft Clarity) and experience using data to drive decisions

• Strong Google Sheets or Excel skills (pivot tables, VLOOKUPs, data analysis).

• Familiarity with UX design principles and web usability best practices, with an understanding of how design impacts customer engagement and conversion.

Bonus Points For

• Working knowledge of SEO, AEO, and paid media best practices as they relate to product listings and onsite merchandising

• Exposure to inventory planning concepts, margin review, and clearance and sale best practices

• Experience with A/B testing platforms (e.g., VWO, Optimizely) and applying conversion optimization strategies

• Basic understanding of HTML, CSS, and website content management systems (CMS)

What You’ll Do

• Oversee the online product catalog, ensuring accuracy, completeness, and appeal of product listings.

• Develop and implement strategies for product categorization, navigation, and on-site search to enhance product discoverability and user experience.

• Develop and execute merchandising strategies for the homepage, category pages, landing pages, and product detail pages to maximize sales and customer engagement.

• Curate product collections and recommendations based on seasonality, trends, promotions, customer behavior, and inventory levels.

• Coordinate with photography and content teams to ensure high-quality and consistent product assets.

• Manage and regularly audit the online product catalog to ensure accuracy, consistency, and high-quality merchandising across all listings

• Monitor and analyze site traffic, customer behavior (e.g., click-through rates, bounce rates, conversion funnels), and sales data to identify opportunities for improvement.

• Collaborate with the marketing team to plan, set up, and manage online promotions and new product launches.

• Work closely with the inventory and operations teams to monitor stock levels and ensure product availability aligns with merchandising plans.

• Track and report on key performance indicators (KPIs) related to merchandising, such as conversion rates, AOV, bounce rate, and category performance.

Benefits

• A merit-based environment that rewards growth and accomplishment regardless of seniority

• Generous paid time off

• 4% 401K company matching with instant vesting (after one year)

• Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from)

• Flexible spending account (FSA) for health care and child care costs

• Company-paid & Supplementary Life Insurance; Long-term & Short-term disability

• Free UPLIFT Desk (after one year)

• 50% discount on all UPLIFT products

• Free healthy (and not so healthy) snacks and drinks

• On-the-job training and skills development

• A supportive and engaging work culture that promotes healthy living

Position Details

• Compensation: $25/DOE

• Type: Full-time

• Employee Status: Regular

• Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week

• Location: Austin, Texas

About UPLIFT Desk

As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

Award winning UPLIFT Desk is loved globally!

• Rated Best Standing Desk by New York Times Wirecutter 9 years in a row

• Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk

• Google reviews - 4.9 rating with thousands of reviews

We value our environment:

• We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year

• Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses

• We use sustainable materials in our products. Some examples are:

• Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour

• Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents

• Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

Equal Opportunity Employer (EEO)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.

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